This version of the software is currently available only to customers in the Controlled Availability (CA) program.


BMC Helix Data Manager 21.05

Use BMC Helix Data Manager to migrate, archive, or consolidate data. Upgrade and migrate BMC products such as BMC Helix ITSM, BMC Helix Innovation Suite, Smart IT, BMC Digital Workplace Catalog by using the available migration packs.

If you want to deploy or upgrade to BMC Helix Innovation Suite version 21.05, go to BMC Helix Innovation Suite Deployment.


Release notes and notices Updated 27 Apr 2025


Learn what’s new or changed for BMC Helix Data Manager 21.05, including new features, urgent issues, documentation updates, and fixes or patches.

Tip

To stay informed of changes to this list, click the watch.jpg icon on the top of this page.

Date

Title

Summary

December 23, 2021

Flash notification that alerts you to the Apache Log4j vulnerabilities that require immediate attention in BMC Helix Data Manager versions 21.05 and 2.7.

September 15, 2021

The 21.05 release provides enhancements in the following areas:

  • Support for more BMC products:
    • BMC Helix ITSM
    • BMC Helix Innovation Suite
    • BMC Digital Workplace Catalog
    • Any relational database, such as Smart IT
  • Remedyforce migration
  • Migration packs for each application
  • A new look and feel

Tip

Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.  

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

  1. Click the Export icon in the upper-right. 1744830844926-963.png
  2. From the Export menu, select PDF.
  3. Follow the prompts for page selection and other options.
  4. Click Export.

 

Planning

Plan an installation or upgrade based on recommended deployment architecture, best practices, sizing, and system requirements.

Installing

Install and perform initial system configuration.

Migrating data

Use BMC Helix Data Manager and migration packs to migrate data.

Migration packs

Learn about the migration packs that support data migration activities.

Data enrichment

Populate fields in the target system and transform data in a variety of ways.

On-premises to SaaS

Onboard to BMC Helix ITSM from an existing on-premises ITSM deployment.

Consolidating data

Merge data between two systems.

Administering

Manage users and systems.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
CommunitiesCommunities
Knowledge BaseKnowledge Base
EducationBMC Training and Certification
PDFs


You must log in or register to view this page

Tip

If the ready-made PDFs of this space do not satisfy your requirements, you can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how to export a custom PDF from this space, see Exporting-to-PDF-and-other-formats.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*