BMC Helix ITSM: Change Management 21.3
BMC Helix ITSM: Change Management 21.3
BMC Helix ITSM: Change Management provides an easy to use interface for managing change processes in an organization, that includes to planning, scheduling, evaluating risks, approving, implementing, and tracking changes. These processes help coordinate changes efficiently, minimizing the risk and impact of the change implementation.
Date | Summary | Reference |
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January 29, 2024 | Not applicable | |
September 5, 2023 | Not applicable | |
June 15, 2023 | Not applicable | |
January, 23, 2023 | This patch release includes defect fixes for BMC Helix ITSM. | Not applicable |
December 20, 2022 | This patch release includes defect fixes for BMC Helix ITSM. | |
December 1, 2022 | This patch release includes defect fixes for BMC Helix ITSM. | |
September 2, 2022 | This patch release includes defect fixes for BMC Helix ITSM. | |
August 1, 2022 | Patch 5 for version 21.3 is available for on-premises customers. The following updates are available in this patch:
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May 26, 2022 | ||
March 23, 2022 | ||
February 8, 2022 | Not applicable | |
January 20, 2022 | Patch 2 for version 21.3 is available for BMC Helix subscribers (SaaS). This patch release includes the following update for BMC Helix ITSM:
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January 5, 2022 | Patch 2 for version 21.3 is available for on-premises customers. This patch offers support for BMC Helix ITSM Insights and BMC Helix Dashboards deployment. | |
November 19, 2021 | This patch release includes updates and defect fixes for BMC Helix ITSM: Smart IT and BMC Helix ITSM. | |
October 04, 2021 | For the BMC Helix ITSM enhancements, see BMC Helix ITSM enhancements. |
As an end user, access and navigate the interface and work with change requests. As an end user, access and navigate the interface and work with release requests. | ||
Using reports, flashboards, and dashboards As an end user, access and understand end user reports, flashboards, and dashboards. | ||
As an administrator, set up BMC Helix ITSM: Change Management and Release Managementfor your company. | As an administrator, configure application preferences and templates for BMC Helix ITSM: Change Management and Release Management. | |
As an administrator, set up integrations with other BMC products or third-party software. | As a developer, use web services to integrate external applications with BMC Helix ITSM: Change Management and Release Management. |
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