BMC Digital Workplace Basic 20.02
BMC Digital Workplace Basic 20.02
With BMC Digital Workplace, your end users can request IT, HR, and other company services through a social media-like interface. Administrators enable self-service features for end users.
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.
Date | Title | Summary |
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March 5, 2021 | This version provides updates in the following areas:
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December 4, 2020 | This version provides updates in the following areas:
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May 19, 2020 | This version will provide updates in the following areas:
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February 22, 2020 | The 20.02 release provides enhancements in the following areas:
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Creating and managing the service catalog Create catalog sections, service categories, services, Enabling self-service in an organization Configure self-help resources, locations, and appointments |
Set up users and groups, customizing, enabling features, sending broadcasts, and more. | ||
Videos
Videos are available in the following areas:
Getting started videos
The following topics in the Getting-started section contain videos that supplement or replace the text-based documentation:
Integration videos
The following topics in the Integrating section contain videos that supplement or replace the text-based documentation:
Administration videos
The following topics in the Administering section contain videos that supplement or replace the text-based documentation:
Troubleshooting videos
The following topics in the Troubleshooting section contain videos that supplement or replace the text-based documentation:
Frequently asked questions about BMC Digital Workplace
This section provides answers to frequently asked questions (FAQs) about BMC Digital Workplace.
Frequently asked questions about using BMC Digital Workplace on mobile devices in version 19.02.00 and later
Frequently asked questions about BMC Digital Workplace and BMC Helix Remedy
This section provides answers to frequently asked questions (FAQs) about BMC Digital Workplace used in BMC Helix Remedy environments.
Related documentation spaces
Additional resources from BMC
The following BMC sites provide information outside the BMC Digital Workplace documentation that you might find helpful:
- MyIT Digital Workplace Product Support
- Digital Workplace community
- BMC Support Knowledge Base search filtered by BMC Digital Workplace (requires login)
- BMC Helix Digital Workplace learning path
- Digital Workplace acceleration education offering
- Digital transformation consulting services
- Digital Workplace information on www.bmc.com
The following are the most recent official documents on the Digital Workplace community:https://communities.bmc.com/community/feeds/documents?community=3615