BMC Helix ITSM: Change Management 25.2


BMC Helix ITSM: Change Management 25.2

BMC Helix ITSM: Change Management provides an easy to use interface for managing change processes in an organization, that includes to planning, scheduling, evaluating risks, approving, implementing, and tracking changes. These processes help coordinate changes efficiently, minimizing the risk and impact of the change implementation.

Release notes and notices Updated 17 Apr 2025

Learn what’s new or changed for BMC Helix ITSM: Change Management 25.2 including new features, urgent issues, documentation updates, and fixes or patches

Tip

To stay informed of changes to this space, place a watch on this page.

Date

Summary

Reference

April 15, 2025

Enhancements available in 25.2:

  • Restrict change schedules by creating change freeze windows
25.2 enhancements and patches

Managing change

As an end user, access and navigate the interface and work with change requests.

Managing releases

As an end user, access and navigate the interface and work with release requests.

Managing tasks

As an end user, access and navigate the interface and work with tasks.

Using reports, flashboards, and dashboards

As an end user, access and understand end user reports, flashboards, and dashboards.

Planning

As an administrator, plan the roles and permission groups for your company.

Setting up and going live

As an administrator, set up BMC Helix ITSM: Change Management and Release Management for your company.

Administering

As an administrator, configure application preferences and templates for BMC Helix ITSM: Change Management and Release Management.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Developing

As a developer, use web services to integrate external applications with BMC Helix ITSM: Change Management and Release Management.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
CommunitiesSocial_orange.png
Knowledge BaseInfo_sharing_orange.png
VideosVideo_orange.png
EducationEducation_orange.png

PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix ITSM: Change Management documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix ITSM: Change Management.

Related documentation

See the documentation of products related to BMC Helix ITSM: Change Management.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*