This documentation supports the 25.1 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

BMC Helix ITSM: Asset Management 25.1

BMC Helix ITSM: Asset Management 25.1

BMC Helix ITSM: Asset Management enables asset managers to track and manage the entire lifecycle of assets. It includes procurement, enterprise configuration items (CIs), contracts, financial costs, and software licenses. BMC Helix ITSM: Asset Management integrates with other BMC Helix applications and offers flexibility to support customized business processes.


Release notes and notices Updated 03 Apr 2025

Learn what’s new or changed for BMC Helix ITSM: Asset Management version 25.1, including new features, urgent issues, documentation updates, and fixes or patches. 

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Related topics

Known-and-corrected-issues

Support-informationBMC Helix ITSM release notes

Date

Summary

Reference

April 1, 2025Multiple issues correctedNot applicable
March 11, 2025Patch 1 for version 25.1 is available for on-premises customers.Not applicable
February 25, 2025Multiple issues correctedNot applicable

January 29, 2025

Issues that were corrected by 25.1.00 and issues that remain open

Enhancements available in 25.1:

  • Support for BMC_Service subclass and BMC_Resource subclass with CI types to logically group assets.

Managing assets and CIs

As an end user, access and navigate the interface, and work with CIs.

Managing contracts

As an end user, access and navigate the interface, and work with contracts.

Managing software licenses

As an end user, access and navigate the interface, and work with software licenses.

Managing purchase requisitions

As an end user, access and navigate the interface, and work with purchase requisitions.

Tracking costs and charge-backs

As an end user, access and navigate the interface, and work with costs and charge-backs.

Using reports and flashboards

As an end user, access and navigate the interface, and work with reports and flashboards.

Planning

As an administrator, plan the roles and permission groups for your company.

Setting up and going live

As an administrator, set up BMC Helix ITSM: Asset Management for your company.

Administering

As an administrator, configure application preferences for BMC Helix ITSM: Asset Management.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Developing

As a developer, configure Web Services and develop integrations.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix ITSM: Asset Management documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix ITSM: Asset Management.

Related documentation

See the documentation of products related to BMC Helix ITSM: Asset Management.