Minor changes are by default collapsed in the page history.
No changes
The page does not exist yet.
Failed to load changes
Version by on
Leave Collaboration
Are you sure you want to leave the realtime collaboration and continue editing alone? The changes you save while editing alone will lead to merge conflicts with the changes auto-saved by the realtime editing session.
Information
This site will undergo a brief period of maintenance on Thursday, 23 April at 2:30 AM Central/1:00 PM IST. During a 30 minute window, site availability may be intermittent.
Information
This documentation supports the 20.02 version of BMC Service Level Management.To view an earlier version, select the version from the Product version menu.
Using a business entity defined on an application form
If you have a custom application or any of the BMC Remedy ITSM suite installed, you can use the business entity referenced on a form in the application to determine the business hours for the service target. The following steps are involved:
