BMC Service Level Management 25.2
BMC Service Level Management 25.2
By using BMC Service Level Management (Service Level Management) you can review, enforce, and report on the level of service provided to ensure that adequate levels of service are delivered in alignment with business needs at an acceptable cost. Service Level Management streamlines the communication between a service provider and its customers.
Release notes and notices
Updated 16 Apr 2025
Date | Summary | Reference |
|---|---|---|
April 15, 2025 | For the BMC Helix ITSM enhancements, see BMC Helix ITSM 25.2 enhancements. | Not applicable |
Managing service goals by using Service targets As an end user, access and navigate the Service Level Management Console to manage service goals. Defining the service offerings by using agreements As an end user, access and navigate the Service Level Management Console to manage agreements. As an end user, access and understand end user reports and dashboards. | ||
As an administrator, understand the Application Administration Console and the functions to administer BMC Service Level Management. | As an administrator, set up BMC Service Level Management for your company. | |
As an administrator, integrate BMC Service Level Management with Action Request System and BMC Helix ITSM. | As a developer, customize BMC Service Level Management and understand the architecture. | |
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Get a list of all the videos and a PDF version of the BMC Service Level Management documentation. | See the documentation of products related to BMC Service Level Management. |
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