This documentation supports releases of BMC Helix Intelligent Automation up to December 31, 2021. To view the latest version, select version 23.1 from the Product version menu.

BMC Helix Intelligent Automation 21.3


BMC Helix Intelligent Automation 21.3

BMC Helix Intelligent Automation is an automation aggregator that enables organizations to connect with automation tools of their choice and define policies to trigger remediation actions. BMC Helix Intelligent Automation:

  • Acts as a Manager of Managers for connecting with third-party automation tools
  • Listens to the incoming events from data sources such as BMC Helix Operations Management and BMC Helix AIOps
  • Enables creation of event-driven automation policies to remediate events
Release notes and notices Updated 03 Apr 2025

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Date

Title

Summary

December 30, 2021

Enhancement for an improved user experience for the Intelligent Automation Value Dashboard. 

November 19, 2021

Enhancements available in this release:

  • Enhanced policy history search capabilities by using policy tags
  • Improved user experience for TrueSight Orchestration actions
  • Consolidated connector configuration page for cloud and on-premises connectors
  • Ability to poll status for Ansible Tower and BMC Helix Innovation Studio actions
  • Capability to run plugins as system processes
  • Reuse existing plugins for on-premises connectors

October 22, 2021

Enhancements available in this release:

  • New Generic REST API connector
  • New BMC Helix Innovation Studio connector
  • Enable and disable connectors
  • Support for installing and running plugins on Microsoft Windows

September 21, 2021

Enhancements available in this release:

  • Simplified UI for managing connectors
  • Enhanced wizard-based UI to add actions to an automation policy
  • Dynamically sync actions while creating policies for TrueSight Orchestration and Ansible Tower applications
  • Support for resizing overallocated containers in Kubernetes
  • Connect with  BMC Helix Service Monitoring  for event-driven automated remediation actions

July 21, 2021

Enhancements available in this release:

  • Connect with BMC Helix Service Monitoring for event-driven automated remediation actions
  • Connect with cloud automation applications.

June 18, 2021

The initial release of BMC Helix Intelligent Automation contains the following features:

  • Build automations using automation policies to remediate events
  • Integrate seamlessly with BMC Helix products for gathering events
  • Connect with third-party automation tools and BMC applications for automating their actions
  • View the automation policy run statistics

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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Viewing automation requests

View the incoming requests for automations from BMC Helix AIOps.

Managing automation policies

Create automation policies to automate any recurring tasks based on the events received from BMC Helix Operations Management or BMC Helix AIOps.

Viewing policies in BMC Helix Dashboards

View the statistics about the successful and failed automation policy runs and top 10 automation policies in your environment.

Managing EC2 instances in AWS

Configure the connector and create an automation policy to terminate, start, or stop an EC2 instance.

Managing templates in Ansible Tower

Configure the connector and create an automation policy to work with job and workflow templates.

Managing deployments in Kubernetes

Configure the connector and create an automation policy to resize a deployment or delete a pod.

Performing triage and remediation in TrueSight Orchestration

Configure the connector and create an automation policy for any active workflow.
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