BMC Helix Intelligent Automation 21.3

BMC Helix Intelligent Automation is an automation aggregator that enables organizations to connect with automation tools of their choice and define policies to trigger remediation actions. BMC Helix Intelligent Automation:

Acts as a Manager of Managers for connecting with third-party automation tools
Listens to the incoming events from data sources such as BMC Helix Operations Management and BMC Helix AIOps
Enables creation of event-driven automation policies to remediate events

Release notes and notices Updated 03 Apr 2025

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Support-information

Date	Title	Summary
December 30, 2021	2021-enhancements	Enhancement for an improved user experience for the Intelligent Automation Value Dashboard.
November 19, 2021	2021-enhancements	Enhancements available in this release: Enhanced policy history search capabilities by using policy tags Improved user experience for TrueSight Orchestration actions Consolidated connector configuration page for cloud and on-premises connectors Ability to poll status for Ansible Tower and BMC Helix Innovation Studio actions Capability to run plugins as system processes Reuse existing plugins for on-premises connectors
October 22, 2021	2021-enhancements	Enhancements available in this release: New Generic REST API connector New BMC Helix Innovation Studio connector Enable and disable connectors Support for installing and running plugins on Microsoft Windows
September 21, 2021	2021-enhancements	Enhancements available in this release: Simplified UI for managing connectors Enhanced wizard-based UI to add actions to an automation policy Dynamically sync actions while creating policies for TrueSight Orchestration and Ansible Tower applications Support for resizing overallocated containers in Kubernetes Connect with BMC Helix Service Monitoring for event-driven automated remediation actions
July 21, 2021	2021-enhancements	Enhancements available in this release: Connect with BMC Helix Service Monitoring for event-driven automated remediation actions Connect with cloud automation applications.
June 18, 2021	21.05	The initial release of BMC Helix Intelligent Automation contains the following features: Build automations using automation policies to remediate events Integrate seamlessly with BMC Helix products for gathering events Connect with third-party automation tools and BMC applications for automating their actions View the automation policy run statistics

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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Getting started See more	Viewing automation requests View the incoming requests for automations from BMC Helix AIOps. See more
	Managing automation policies Create automation policies to automate any recurring tasks based on the events received from BMC Helix Operations Management or BMC Helix AIOps. See more
	Viewing policies in BMC Helix Dashboards View the statistics about the successful and failed automation policy runs and top 10 automation policies in your environment. See more

Product trials	Communities	Knowledge Base	Videos
Managing EC2 instances in AWS Configure the connector and create an automation policy to terminate, start, or stop an EC2 instance. See more	Managing templates in Ansible Tower Configure the connector and create an automation policy to work with job and workflow templates. See more	Managing deployments in Kubernetes Configure the connector and create an automation policy to resize a deployment or delete a pod. See more	Performing triage and remediation in TrueSight Orchestration Configure the connector and create an automation policy for any active workflow. See more

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