This documentation supports BMC Helix AIOps till November 2021. To view other versions of the documentation, select a version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Helix AIOps, including new features, urgent issues, and documentation updates.

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Date

Title

Summary

Nov 19, 2021

Updates available in this release:

  • Enable the Microsoft Teams integration to get details about impacted services and situations
  • View causal event details by causal nodes or situations for impacted services

Sep 21, 2021

Enhancements available in this release:

  • Enable the AIOps features
  • View and investigate ML-based situations
  • View service health and perform AIOps root cause isolation
  • Support for new connector types
  • Introducing Self-help

Jul 26, 2021

Enhancements available in this release:

  • Remediate events and situations using BMC Helix Intelligent Automation actions
  • View Situations grouped by host names
  • View related events and performance attributes overview for causal events
  • User Management menu option renamed to Users

May 27, 2021

Enhancements available in this release:

  • View incident details
  • Upgrade a third-party integration
  • Customize event pipelines

Mar 20, 2021

The initial release of BMC Helix AIOps.

Related release notes

The following links provide updates about the integrated BMC Helix AIOps products: