BMC Helix Intelligent Automation 25.1
BMC Helix Intelligent Automation 25.1
BMC Helix Intelligent Automation is an automation aggregator that enables organizations to connect with automation tools of their choice and define policies to trigger remediation actions. It acts as an automation broker for connecting with third-party automation tools, listens to the incoming events from data sources such as BMC Helix Operations Management and BMC Helix AIOps and enables creation of event-driven automation policies to remediate events.
Date | Summary | Title |
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February 20, 2025 | Enhancements included in this release:
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January 22, 2025 | Enhancements included in this release:
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December 19, 2024 | Specify proxy connection in the credentials file used to configure on-premises connectors | |
October 16, 2024 | Enhancements included in this release:
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Related release notes
The following links provide updates about the products that BMC Helix Intelligent Automation connects with:
View the incoming requests for automations from BMC Helix AIOps. | |
Viewing policies in BMC Helix Dashboards View the statistics about the successful and failed automation policy runs and top 10 automation policies in your environment. |
Connecting with automation tools Configure any connector from the available out-of-the-box connectors to be able to create automation policies. | Create automation policies to automate any recurring tasks based on the events received from BMC Helix Operations Management or BMC Helix AIOps. | Configuring Proactive Service Resolution for TMF-compliant trouble tickets Configure the solution to automatically create TMF-compliant trouble tickets or incidents for critical events in the supported Trouble Ticket Management or IT Service Management systems. | Configuring the blackout policy solution Configure the solution to automatically create blackout policies in BMC Helix Operations Management based on a change request. |
Get a list of all the videos and a PDF version of the BMC Helix Intelligent Automation documentation. | See the documentation of products related to BMC Helix Intelligent Automation. |