This documentation supports releases of BMC Helix Intelligent Automation up to December 31, 2021. To view the latest version, select the version from the Product version menu.

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BMC Helix Intelligent Automation

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BMC Helix Intelligent Automation is an automation aggregator that enables organizations to connect with automation tools of their choice and define policies to trigger remediation actions. BMC Helix Intelligent Automation:

  • Acts as a Manager of Managers for connecting with third-party automation tools
  • Listens to the incoming events from data sources such as BMC Helix Operations Management and BMC Helix AIOps
  • Enables creation of event-driven automation policies to remediate events

Release notes and notices
updated 03 Jan

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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DateTitleSummary
December 30, 20212021 enhancementsEnhancement for an improved user experience for the Intelligent Automation Value Dashboard. 
November 19, 20212021 enhancements

Enhancements available in this release:

  • Enhanced policy history search capabilities by using policy tags
  • Improved user experience for TrueSight Orchestration actions
  • Consolidated connector configuration page for cloud and on-premises connectors
  • Ability to poll status for Ansible Tower and BMC Helix Innovation Studio actions
  • Capability to run plugins as system processes
  • Reuse existing plugins for on-premises connectors
October 22, 20212021 enhancements

Enhancements available in this release:

  • New Generic REST API connector
  • New BMC Helix Innovation Studio connector
  • Enable and disable connectors
  • Support for installing and running plugins on Microsoft Windows
September 21, 20212021 enhancements

Enhancements available in this release:

  • Simplified UI for managing connectors
  • Enhanced wizard-based UI to add actions to an automation policy
  • Dynamically sync actions while creating policies for TrueSight Orchestration and Ansible Tower applications
  • Support for resizing overallocated containers in Kubernetes
  • Connect with  BMC Helix Service Monitoring  for event-driven automated remediation actions
July 21, 20212021 enhancements

Enhancements available in this release:

  • Connect with BMC Helix Service Monitoring for event-driven automated remediation actions
  • Connect with cloud automation applications.
June 18, 202121.05

The initial release of BMC Helix Intelligent Automation contains the following features:

  • Build automations using automation policies to remediate events
  • Integrate seamlessly with BMC Helix products for gathering events
  • Connect with third-party automation tools and BMC applications for automating their actions
  • View the automation policy run statistics

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

  • BMC Helix Continuous Optimization release notes
  • BMC Helix Dashboards
  • BMC Helix Operations Management release notes
  • BMC Helix Portal release notes
  • BMC Helix AIOps release notes

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Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


  

Viewing automation requests

 

View the incoming requests for automations from BMC Helix AIOps.

Managing automation policies

 

Create automation policies to automate any recurring tasks based on the events received from BMC Helix Operations Management or BMC Helix AIOps.

Viewing policies in BMC Helix Dashboards

 

View the statistics about the successful and failed automation policy runs and top 10 automation policies in your environment.

Managing EC2 instances in AWS

 

Configure the connector and create an automation policy to terminate, start, or stop an EC2 instance.

Managing templates in Ansible Tower

 

Configure the connector and create an automation policy to work with job and workflow templates.

Managing deployments in Kubernetes

 

Configure the connector and create an automation policy to resize a deployment or delete a pod.

Performing triage and remediation in TrueSight Orchestration

 

Configure the connector and create an automation policy for any active workflow.

Product trials

Product trials

Communities

Communities

Knowledge Base

Knowledge Base

Videos

Videos

PDFs and videos

 

This topic describes and links to the PDF that supports this product release.

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If the ready-made PDF of this space does not satisfy your requirements, you can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.

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