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BMC Helix ITSM: Change Management 22.1

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BMC Helix ITSM: Change Management provides an easy to use interface for managing change processes in an organization, that includes to planning, scheduling, evaluating risks, approving, implementing, and tracking changes. These processes help coordinate changes efficiently, minimizing the risk and impact of the change implementation.

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updated 17 Apr

Learn what’s new or changed for BMC Helix ITSM: Change Management version 22.1 including new features, urgent issues, documentation updates, and fixes or patches.

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BMC Helix ITSM release notes Open link

Date	Summary	Reference
April 17, 2024	Multiple issues corrected	Not applicable
August 11, 2023	Multiple issues corrected	Not applicable
July 5, 2023	Patch 6 for version 22.1 is available for on-premises customers.	Not applicable
June 7, 2023	Multiple issues corrected	Not applicable
March 24, 2023	Multiple issues corrected	Not applicable
January 13, 2023	Multiple issues corrected	Not applicable
November 2, 2022	Multiple issues corrected	Not applicable
October 10, 2022	Multiple issues corrected	Not applicable
September 2, 2022	This patch release includes defect fixes for BMC Helix ITSM.	22.1 enhancements
July 29, 2022	For BMC Helix ITSM enhancements, see BMC Helix ITSM enhancements .	22.1 enhancements

Getting started Orientation Learning about Change Management Learning about Release Management Key concepts Use cases Best practices for managing change Best practices for managing releases Using this documentation		Managing change As an end user, access and navigate the interface and work with change requests. Managing release As an end user, access and navigate the interface and work with release requests.
Managing tasks As an end user, access and navigate the interface and work with tasks.		Using reports, flashboards, and dashboards As an end user, access and understand end user reports, flashboards, and dashboards.
Planning As an administrator, plan the roles and permission groups for your company.	Onboarding and implementing As an administrator, set up BMC Helix ITSM: Change Management and Release Managementfor your company.	Administering As an administrator, configure application preferences and templates for BMC Helix ITSM: Change Management and Release Management.
Integrating As an administrator, set up integrations with other BMC products or third-party software.	Developing As a developer, use web services to integrate external applications with BMC Helix ITSM: Change Management and Release Management.	Troubleshooting Resolve common issues or errors, review logs, or contact Support.

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BMC Helix ITSM: Change Management 22.1

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