This documentation supports the 22.1 version of BMC Helix ITSM: Change Management.To view an earlier version, select the version from the Product version menu.

Managing tasks

You create tasks to break the complex change requests into smaller manageable work items. You can create, track, and assign tasks for each stage of a change request.

Related topics

Managing-change

Managing-release

Using-reports-flashboards-and-dashboards


Tasks


Common consoles

The following topics related to accessing and navigating the consoles are in the BMC Helix ITSM online documentation:

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Searching for records in the application consoles

Managing and tracking work assignments in the Overview console 


Common tasks

The following topics are in the BMC Helix ITSM online documentation:

Setting up the IT Home page

Receiving BMC Helix ITSM broadcasts in RSS Feeds and on Twitter

Viewing CI and service relationships in the Service Context

Broadcasting messages

Tracking work history with Work Info logs


 

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