This documentation supports the 22.1 version of BMC Helix ITSM: Change Management.To view an earlier version, select the version from the Product version menu.

Managing release

Release coordinators use the Release Management application to monitor issues pertaining to the daily aspects of Release Management activities and how they can help their staff meet their commitments to the organizations they support.

Related topics

Managing-change

Managing-tasks

Using-reports-flashboards-and-dashboards


Release management interface


Tasks throughout the Release Management lifecycle



After you create a release request



Common consoles

The following topics related to accessing and navigating the consoles are in the BMC Helix ITSM online documentation:

Accessing and navigating the BMC Helix ITSM application consoles

Searching for records in the application consoles

Managing and tracking work assignments in the Overview console 

Common tasks

The following topics are in the BMC Helix ITSM online documentation:

Setting up the IT Home page

Receiving BMC Helix ITSM broadcasts in RSS Feeds and on Twitter

Viewing CI and service relationships in the Service Context

Broadcasting messages

Tracking work history with Work Info logs




 

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