BMC Service Request Management 26.2
BMC Service Request Management enables IT and other business departments to easily define available services, publish those services in a service catalog, and automate fulfillment of those services. BMC Service Request Management works with other Service Management applications and manages the entire process, from submission to completion.
Release notes and notices
Updated 23 Apr 2026
Date | Summary | Reference |
|---|---|---|
| April 22, 2026 | Enhancements to BMC Service Request Management 26.1 are:
| 26.2 enhancements and patches |
| March 6, 2026 | Patch 1 for version 26.1 is available for on-premises customers. | 26.1 enhancements and patches |
| March 2, 2026 | Patch 1 for version 26.1 is available for Saas customers. | 26.1 enhancements and patches |
| January 30, 2026 | Enhancements to BMC Service Request Management 26.1 are:
| 26.1 enhancements and patches |
As a service agent, submit, view, and manage requests in BMC Service Request Management.
As a Work Order manager and assignee, perform various tasks on Work Orders in BMC Service Request Management.
As a catalog manager, build a service catalog in BMC Service Request Management.
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As an administrator, set up BMC Service Request Management for your company.
| As an administrator, perform configuration and administration tasks in BMC Service Request Management.
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As an administrator, set up integrations with other BMC products or third-party software.
| As an administrator, workflow developer, or consultant, extended and customize BMC Service Request Management through Advanced Interface Forms or SOAP web services.
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Communities  | Knowledge Base  | Videos  | Education  |
See the documentation of products related to BMC Service Request Management.
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