26.2 enhancements and patches


Review the BMC Service Request Management 26.2 enhancements for features that will benefit your organization and understand the changes that might impact your users.

Version

SaaS

On premises

Fixed issues

Updates

26.2.00

✅️

 

26.2 enhancements and patches

26.2.00

Track the progress of BMC Helix Digital Workplace Catalog service requests in BMC Helix ITSM

View the service level agreement (SLA) progress, targets, and milestones in BMC Helix ITSM for service requests created in BMC Helix Digital Workplace Catalog. By using this capability, you can view SLA progress details in a single interface without leaving BMC Helix ITSM, saving you time and effort for other critical tasks.

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For more details, see SLA progress bar.

Related topics

BMC Helix ITSM enhancements

 

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BMC Service Request Management 26.2