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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Specifying use of a field on the application form

The following steps describe how to specify that you want to use a field on the application form during the service target definition.

Related topics

Administering
Working-with-business-time-segments-and-entities

To specify you want to use a field on the application form during service target definition

  1. Log on to the Service Level Management Console.
  2. Select the Service Targets tab.
  3. Select or create the service target to which you want to apply the application form.
  4. On the Goal and Cost tab (called Step 2 if you are creating a new service target), select the Use on App Form check box.
  5. Continue modifying or creating your service target.
  6. Click Save to save your service target.

 

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BMC Service Level Management 20.02