BMC Service Level Management 20.02
- BMC Service Level Management 23.3
- BMC Service Level Management 22.1
- BMC Service Level Management 21.3
- BMC Service Level Management 21.05
- BMC Service Level Management 21.02
- BMC Service Level Management 20.08
- BMC Service Level Management 20.02
- BMC Service Level Management 19.11
- BMC Service Level Management 19.08
- BMC Service Level Management 19.02
- BMC Service Level Management 18.08
- BMC Service Level Management 18.05
- BMC Service Level Management 8.1
Learn what’s new or changed for BMC Service Level Management version 20.02, including new features, urgent issues, documentation updates, and fixes or patches.
The feature enhancements delivered in 19.11 BMC Helix ITSM (SaaS-only) release are also available in the Remedy 20.02 release.
Note
This section only includes information about changes since the most recent release of BMC Service Level Management. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.0, review the release notes for versions 9.1,18.05, 18.08. 19.02, 19.08 and 19.11.
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Date | Title | Summary |
---|---|---|
October 23, 2022 | 20.02.03: Patch 3 for version 20.02 | This patch release contains defect fixes and updates for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator). |
October 6, 2020 | 20.02.02: Patch 2 for version 20.02 | This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator). |
August 28, 2020 | Patch 1 for version 20.02 | Important
Patch 2 for version 20.02
This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator) and includes updates to replace the Flash-based capabilities in the Remedy ITSM suite. |
February 21, 2020 | 20.02 enhancements | For the Remedy IT Service Management Suite enhancements, see
Remedy IT Service Management Suite enhancements
|
As an administrator, understand the Application Administration Console and the functions to administer BMC Service Level Management. | As an administrator, integrate BMC Service Level Management with Remedy AR System and Remedy IT Service Management. | |
(On-premises only) Plan an installation or upgrade based on recommended deployment architecture, best practices, sizing, and system requirements. |
- BMC Service Level Management, BMC Communities
- BMC Service Level Management Support, BMC Service Level Management Support page
- BMC Support Knowledge Base, filter your searches using Service Level Management in your search term
- BMC Service Level Management learning path, BMC Educational Services
- BMC Service Level Management offerings, high level product information
- BMC Remedy IT Service Management suite, high level product information
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