Changing a process name in BMC Service Management Process Model
The following table lists the steps that you must perform when changing a process name. Use this table as a checklist.
Process name change checklist
Change the process name in the process model box.
Change the process name in the process model header.
Change the process name in all Microsoft Visio 2007 drawings.
Change the process name in all process documents.
Place updated Microsoft Word process documents in the process model for downloading.
Convert the new Microsoft Visio 2007 drawings to GIF files and update the process model with them.
Ensure that all hotspots are correctly positioned.
Update the process name in the title of the HTML frames page.
Update the process name in the body of the HTML frames page.