The TrueSight Operations Management documentation comprises multiple spaces — one for each component. Click the button below to search across documentation spaces for the latest version of each component.

Release notes and notices
updated 12 Jan

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

Date

Title

Summary

Jan 12, 2021

Technical bulletin —Announcing the availability of TrueSight Operations Management installers with health check validation

Announcing the release of refreshed installers for TrueSight Presentation Server and Infrastructure Management 11.3.04.

These installers include mandatory validation checks for the upgrade impact issues in the TrueSight Health Check Tool report.

Jan 07, 2021

Technical bulletin — Impact of Adobe Flash end of life on BMC Impact Model Designer

Announcing Adobe Flash End-of-Life impact on BMC Impact Model Designer capabilities in TrueSight Infrastructure Management and the alternative mechanism to administer service models using BMC Configuration Management Database (CMDB).

Oct 21, 2020

Technical bulletin — 11.3.04.000.001: Hotfix for TrueSight Operations Management 11.3.04

Announcing the release of hotfix for TrueSight Operations Management 11.3.04
Sep 15, 2020

11.3.04 enhancements

This release provides new features and enhancements.

Infrastructure Management-PATROL Repository

The following table lists the latest release of the Infrastructure Management PATROL Repository. For information on all repository releases, see Release notes and notices

DateTitleSummary
December 22, 2020Monitoring solutions in TrueSight Operations Management

This release of the repository contains updates to the following monitoring solutions:

Virtual platforms

PATROL for VMware vSphere 4.0

Operating system

PATROL for UNIX and Linux 9.13

Database

PATROL for Oracle Enterprise 2.1

PATROL for Oracle Database Monitoring 9.7

PATROL for IBM DB2 9.6

PATROL for MongoDB 1.1

Application

PATROL for SAP HANA 1.1

PATROL for JBoss Application Server 3.2

PATROL for Citrix XenApp 2.0

Multiple environments

PATROL for Scripting 2.1

PATROL for Log Management 2.7

May 19, 2020Infrastructure Management–PATROL Repository version 20.05

This release of the repository contains updates to the following monitoring solutions:

Operating systems

PATROL for Linux 20.05

PATROL for Microsoft Windows Servers 20.05

February 21, 2020Infrastructure Management–PATROL Repository version 20.02

This release of the repository contains updates to the following monitoring solution:

Base Repository

PATROL Installation Utility

Extended Repository

PATROL for Sybase

PATROL Installation Utility

December 20, 2019Infrastructure Management–PATROL Repository version 11.3.07

This release of the repository contains updates to the following monitoring solution:

Extended Repository

PATROL for PostgreSQL Database

September 23, 2019Infrastructure Management–PATROL Repository version 11.3.06

This release of the repository contains updates to the following monitoring solutions:

Base Repository

PATROL for Log Management 2.7.40

Extended Repository

PATROL for Microsoft SQL Server 9.6.30

PATROL for Oracle Enterprise Database 2.0.00

June 20, 2019Infrastructure Management–PATROL Repository version 11.3.05

This release of the repository contains updates to the following monitoring solutions:

Base Repository

PATROL for Microsoft Windows 5.1.10

PATROL for TrueSight Self-Monitoring 1.0.01

Extended Repository

PATROL for IBM DB2 9.6.21

March 22, 2019Infrastructure Management–PATROL Repository version 11.3.04

This release of the repository contains updates to the following monitoring solutions:

Base Repository

PATROL for Light Weight Protocols 3.0

PATROL for UNIX and Linux 9.13.20.05

PATROL for Solaris 1.0.00.01

PATROL for Linux 1.2.00.04

PATROL for VMware vSphere 4.0.20.01

Extended Repository

PATROL for Kubernetes 1.0

PATROL for SAP HANA 1.0

PATROL for Internet Server Manager 9.0.40

PATROL for IBM DB2 9.6.20

PATROL for Amazon EC2 2.1.00.02

Tips

  • To stay informed of changes to this list, click the  icon on the top of this page.
  • Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.
 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
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    For example, selecting This page and its children from the home page exports the entire space to PDF.


 

Related topics

Known and corrected issues

Getting started

Planning

Installing

Upgrading




Getting started

 

FAQs and additional resources

Using

 

Processes and procedures that describe event and device monitoring and management

Administering Infrastructure Management

 

System security and maintenance and event management administration

Administering service models

 

Service model creation and maintenance

Integrating

 

Integrations with other products

Developing

 

Development interfaces and toolkits

Planning

 

Deployment planning and system requirements


Installing

 

Information about installing and configuring the product


Upgrading

 

Upgrade process, data migration, and post-upgrade configuration

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support



Frequently asked questions

This topic provides information that supplements the TrueSight Infrastructure Management documentation. It contains the following sections:

Frequently asked questions

The following FAQs provide answers to frequently asked questions (FAQs) about Infrastructure Management.

Frequently asked questions about the documentation

 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

11.3.04 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

 Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Release notes and notices.

 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and were delivered after a product is released. On docs.bmc.com, flashes are delivered in a topic under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 Is all the content for TrueSight Infrastructure Management in this space?

This space contains the documentation for TrueSight Infrastructure Management 11.0, which is a component product of the TrueSight Operations Management 11.0 release. See the following documentation spaces for more information about this release:

  • TrueSight Operations Management Deployment
  • PATROL Agent 11.0
  • See also, List of Monitoring Solutions and KMs in Infrastructure Management
 I’d like a PDF of just selected information. How can I get that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


 

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Related spaces

  • TrueSight Presentation Server 11.0
  • PATROL Agent 11.0
  • Documentation for  PATROL Monitoring Solutions (also known as Knowledge Modules)

Additional resources from BMC

The following BMC sites provide information outside of the TrueSight Infrastructure Management documentation that you might find helpful:

  • TrueSight Operations Management solution resources pages
  • TrueSight Operations Management community
  • BMC Support Knowledge Base
  • BMC Educational Services,  TrueSight Operations Management learning path
    • TrueSight Operations Management 10.x: Overview (WBT)

    • TrueSight Operations Management 10.7: New Features at-a-glance (WBT)  

    • TrueSight Operations Management 11.0: Using New Features(WBT)
  • BMC Global Services
  • BMCtv, to view videos about TrueSight products and other BMC solutions
  • BMC TrueSight Pulse Blogs  provide tips from Customer Support about the products in the TrueSight product line. Blog entries are listed by date and include the related product.

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