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Highlights

BMC Helix Innovation Studio 21.02

Onboarding and implementing

BMC has consolidated all Service Management products on a single application environment that combines capabilities of AR System and _inclusionsLibrary. This allows you to simplify your deployment architecture significantly and considerably reduce operati...

BMC Helix Innovation Studio 21.02

21.02 enhancements

_inclusionsLibrary is a cloud-based development platform designed for developers and application business analysts to co-develop custom applications and customize purchased applications. Review the _inclusionsLibrary 21.02 enhancements for features that w...

TrueSight Automation Console 21.02

21.02 enhancements

Learn what’s new or changed for _ProductName, including new features, urgent issues, documentation updates, and fixes or patches. Downloading the installation files Known and corrected issues New authentication systems With this release, _ProductName supp...

BMC Helix Platform 20.08

20.08 enhancements

_inclusionsLibrary is a cloud-based development platform designed for developers and application business analysts to co-develop custom applications and customize purchased applications. Review the _inclusionsLibrary 20.08 enhancements for features that w...

BMC Helix Virtual Agent 21.02

21.02 enhancements

_inclusionsLibrary provides a self-service solution for users to resolve their issues. The chatbot provides support by interacting with users through natural language, understanding the conversation context, and performing tasks on behalf of the user. Rev...

BMC Helix AIOps

Orientation

Artificial Intelligence for IT Operations (AIOps) is a multi-layered technology platform that leverages big data to automate and enhance IT operations through analytics, artificial intelligence (AI), and machine learning (ML). BMC Helix AIOps: Collects a ...

BMC Helix Capacity Optimization 21.02

21.02 features

This topic describes the features provided in BMC Helix Capacity Optimization 21.02. Optimization recommendations for Kubernetes resources A new tab for recommendations is added to the Kubernetes view. This tab provides out-of-the-box recommendations that...

BMC Helix Portal

2021 enhancements

Review the BMC Helix Portal 2021 enhancements for features that will benefit your organization and to understand changes that might impact your users. March 20, 2021 Sync BMC Helix ITSM users into BMC Helix Portal You can request the BMC SaaS Operations t...