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Highlights

BMC Remedy IT Service Management Suite 9.1

Getting started with BMC Remedy Smart Reporting

If you are new to the BMC Remedy Smart Reporting product, the information in the following sections introduce you to product features and describe the main purpose of the product. New Users New Administrators Administering BMC Remedy Smart Reporting Confi…

BMC Remedy ITSM Deployment 9.1

Installing

This topic describes the end-to-end tasks required to install BMC Remedy IT Service Management (ITSM) Suite in a server group. A server group consists of two or more BMC Remedy Action Request (AR) System servers that are designated as part of a group and …

BMC Digital Workplace Basic 3.4

Installing BMC Digital Workplace and Smart IT

This section describes how to install the _product_name application for administering the end user request experience. _product_name and Remedy with Smart IT (Smart IT) share the same installer and are installed on the same server. This topic describes th…

BMC Digital Workplace Advanced 3.4

Orientation

Employees can use any supported mobile device or desktop browser for self service, to enter trouble tickets, and to contact IT. With _product_name Advanced, employees can monitor the status of services and schedule appointments to meet with IT. When trave…

Help for BMC Online Technical Documentation

Registration and accessing documentation

To access the documentation on this site, you must log in with either your BMC Support credentials or your BMC.com account. If you do not already have an account, you can register for a BMC.com account in minutes with a valid email address. To register fo…

BMC License Usage Collection Utility 4.0.00

Introduction

Introduction to the BMC License Usage Collection Utility The BMC License Usage Collection Utility is a free application that enables you to run license compliance reports on the BMC products your organization owns. This information can help you determine …

BMC License Usage Collection Utility 3.6.00

Getting started

Quick tour After you have installed and configured the BMC License Usage Collection Utility, you can add deployments and run reports. Click the screenshots in the slideshow below to walk through the steps. For detailed instructions, see Adding deployments…

BMC TrueSight Operations Management 10.7

Orientation

Brief introduction to the TrueSight Operations Management solution This documentation space provides the information that you need to deploy and configure the TrueSight Operations Management solution. The TrueSight Operations Management solution comprises…