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Highlights

BMC Digital Workplace Advanced 20.08

Using Google Analytics and Mixpanel Analytics to collect and analyze usage data

You can use Google Analytics and Mixpanel Analytics to collect and analyze usage data. Google Analytics enables BMC customers to track their activity in Product name inclusions library without sharing it with third parties. Mixpanel Analytics enables BMC ...

BMC Helix Platform 20.08

20.08 enhancements

_inclusionsLibrary is a cloud-based development platform designed for developers and application business analysts to co-develop custom applications and customize purchased applications. Review the _inclusionsLibrary 20.08 enhancements for features that w...

Remedy IT Service Management Suite 20.02

Impact of Adobe Flash end-of-life on ITSM and replacement options

Adobe Flash replacement options tables For details about which capabilities were deprecated or replaced in your version of ITSM, go to one of the following topics: ||contentGoal| | ||databaseType| | ||environmentType| | ||installationMode| | ||integratedP...

BMC Helix Remedyforce 20.19.02

20.19.02 enhancements

This topic provides information about the following enhancements that are provided in the Product name 2 product in this release: Enabling new features in 20.19.02 Known and corrected issues Remedyforce Console enhancements Auto Categorization feature for...

BMC Helix Multi-Cloud Service Management 20.08

20.08 enhancements

Review the _InclusionsLibrary 20.08 enhancements for features that will benefit your organization and to understand changes that might impact your users. The following video (1:54) provides an overview of some of the key features in _InclusionsLibrary ver...

BMC Digital Workplace Advanced 20.08

Customizing email, push, and in-app notifications

By default, end users receive standard email, push, and in-app notifications. As the Product name inclusions library administrator, you can customize email, push, and in-app notifications to suit your or your end users' business needs. You can modify the ...

BMC Helix Chatbot 20.08

20.08 enhancements

_inclusionsLibrary provides a self-service solution for users to resolve their issues. It provides support by interacting with users through natural language, understanding the conversation context, and performing tasks on behalf of the user. Review the _...

BMC Helix Integration Service

Out-of-the-box connectors

The following table lists the out-of the box connectors that are included to _BMCHelixIntegrationStudio by default. These connectors are either Basic or Premium. For more more information about the types of connectors, contact your sales representative. F...