Installing
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The TrueSight Operations Management solution comprises various components, such as TrueSight Presentation Server, TrueSight Infrastructure Management, and so on. Depending on your license entitlements, you can download and install the relevant components.
The installation process requires you to complete your planning activities before starting the preparatory, installation, and post-installation tasks. The installation flow diagram and the process table enable you to install the solution smoothly.
TrueSight Operations Management installation process — At a glance
Installation process
In a test environment, you can Install the TrueSight Operations Management components on a single computer. Follow the guidelines to avoid conflicts in the port numbers between the components.
In a production environment, follow the sequence below. If your license does not entitle you to certain components, or if you are not installing certain components, skip that step and proceed to the next.
You need to install Remedy SSO followed by the Presentation Server to create a basic setup. After that, you can install the data providers, such as Infrastructure Management, App Visibility manager, etc., based on your license entitlements to complete the solution installation.
Step 1: Complete the planning activities
As an IT architect or Solution Administrator, use this information to plan a new deployment of TrueSight Operations Management.
Step 2: Prepare for TrueSight Operations Management installation
Complete the pre-installation tasks to ensure a successful installation.
Step 3: Install Remedy Single Sign-On
Remedy Single Sign-On (Remedy SSO) acts as the authentication tool to manage tenants (realms), user groups, and users for TrueSight Presentation Server and other TrueSight components.
Step 4: Install TrueSight Presentation Server
The TrueSight Presentation Server provides the framework and console for all TrueSight Operations Management implementations. The TrueSight Presentation Server hosts the web-based TrueSight console, and consumes data from various TrueSight components to provide a consolidated set of views for monitoring infrastructure, real and synthetic applications, and capacity planning. It also enables you to perform functions such as role-based access control and data management.
Step 5: Install TrueSight Infrastructure Management (if licensed)
TrueSight Infrastructure Management provides an integrated platform for service availability and performance management of your IT environment.
Step 6: Install TrueSight App Visibility Manager (if licensed)
TrueSight Application Visibility Manager enables application monitoring so that IT Operations can proactively detect and isolate application performance issues from the end-user perspective before they negatively impact business reputation and revenue.
The Application Visibility Manager and Synthetic Transaction Execution Adapter (TEA) agent licenses are separate. The Application Visibility Manager license does not entitle the TEA Agent license, and vice-versa.
Step 7: Install Real End User Experience Monitoring Software Edition (if licensed)
Real End User Experience Monitoring can be used to support your business needs such as: ensuring customer satisfaction by proactively monitoring web application performance and availability from the end-user perspective, measuring service levels, identifying web application problems before customers call for help, and diagnosing and restoring services faster.
Step 8: Install TrueSight IT Data Analytics (if licensed)
TrueSight IT Data Analytics provides a data mining framework for semi-structured and structured machine data such as logs and events.
Step 9: Complete the post-installation activities
Complete the post-installation activities to make your TrueSight Operations Management solution functional.
What next?
BMC releases periodic product updates through feature packs and fix packs. Check the Release notes and notices section for the latest product updates and apply the ones relevant to your environment.
- You can upgrade security in your enterprise environment by using TLS 1.2 to communicate with TrueSight Operations Management components.To add the transport layer protection and to secure communication between TrueSight Operations Management components, do the following:
Create and import signed certificates for all the installed TrueSight Operations Management components.
Configure TLS communication between the TrueSight Operations Management components.
After you complete installing TrueSight Operations Management components, you can extend the product capabilities byintegratingit with other BMC products.