Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.02 for BMC Helix Operations Management.

BMC PATROL Agent 20.02


BMC PATROL Agent 20.02

 


Release notes and notices Updated 23 Sep 2020

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

Date

Title

Summary

September 21, 2020

Added platform support.

August 31, 2020

Added platform support.

June 01, 2020

Added platform support.

May 8, 2020

Added platform support.

Apr 29, 2020

Added platform support.

Apr 17, 2020

Added platform support.

Feb 21, 2020

This release provides new features and enhancements, including support for new OS versions.


Tips

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    Click here to see the steps.

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    Creating PDF exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF

    1. Click the Export icon in the upper-right. 1744830844926-963.png
    2. From the Export menu, select PDF.
    3. Follow the prompts for page selection and other options.
    4. Click Export.

     

Key concepts

PATROL is a systems, applications, and event management tool. It provides an environment where you can monitor the status of every vital resource in the distributed environment you are managing.

Upgrading

Upgrade and configure the product.

Planning

Concepts, architecture, deployment, planning, and system requirements.

Installing

Information about installing the product and migrating product data.

Configuring after installation

Post-installation setup tasks

Troubleshooting

Issues resolution, error messages, logs, and contacting Support.

Using

Interface descriptions, using the product.

Administering

Security, system administration, maintenance.

Developing

Development interfaces and custom Knowledge Modules.

Integrating

Integrations with other products.
Related products and documentation

This space contains information about deploying, administering, and using the PATROL Agent, which is a component of the TrueSight Operations Management solution.

Quickly access any of the documentation in the TrueSight Operations Management solution by clicking one of the following boxes. 

Other related product documentation

ProactiveNetTrueSight Infrastructure ManagementPATROL Installation Utility


To access a ready-made PDF of the PATROL Agent 20.02 online documentation portal and PDFs of supporting documentation, see PDFs-and-additional-resources.

The TrueSight Operations Management solution comprises several component products. Documentation for each component product is available in a separate documentation space in the BMC Online Documentation Portal.


Use the search boxes to search the documentation sets that compose the TrueSight Operations Management solution.

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