This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Using service target scheduling to build service targets

Creating and modifying service targets results in new or modified workflow. The Remedy AR System server must refresh the cache to make the new or modified workflow available.

Best practice
Depending on the load on the server at the time the service targets are built, refreshing the cache can cause a degradation in performance. Therefore, we recommend that you schedule service targets to be built at non-peak times.

For information about scheduling the building of service targets see Scheduling-the-building-of-service-targets.


 

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