This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

About the Administration tab


The Administration tab provides information about the filters that the service target generates. Managers and administrators can use this console for troubleshooting purposes, and can check the success of the underlying workflow for the service target.

The Administration tab contains a table that provides a list of all the rules such as milestones that should have been built. It includes the following information:

  • Rule Name—The name of the rule that is associated with the service target.
  • Status—The status of the service target. Status can be active or inactive.
  • Rule Build Status—Shows whether the service target was built successfully. The status column can contain any one of the following values: Built Successfully, Could Not Be Built, Build in Progress, or Need to be Built. When the service target is first saved, the Build Status is "Build in Progress."

You can check to see whether the rules associated with each service target have been built successfully. If the service target has not been built successfully, you can view the log to find out why not.

 

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