Creating contracts
To create a contract
- Log on to the Service Level Management Console.
- On the navigation pane, click Contracts to open the Contracts Console.
- Click Create to open the Contract Information form.
Enter information in the fields as shown in the following table.
Field
Description
Name
Enter a name for the contract.
Contract ID
Enter a unique alpha numeric value for the contract.
Status
Select a status for the contract. Status can be set to Current, Pending Renewal, and Expired.
Type
Select the duration of the contract from the list.
Description
Enter a description about this contract.
Terms
Enter the terms and conditions of the contract.
Expiration Date
Open the calendar and select a date when the contract expires.
Notification Date
Open the calendar and select the date when the person or group responsible for the contract will be notified about the contract's expiration.
Start Date
Open the calendar and enter a start date for the contract.
Notification Group
Enter the support group name that must be notified when the contract is about to expire.
Notification Contact
Enter the name of the person who must be notified when the contract is about to expire.
Accounting Code
Enter the accounting code for this contract agreement.
Budget Code
Enter the budget code for this contract agreement.
Project Number
Enter the project number for this contract agreement.
Purchase Cost
Enter the purchase cost of the contract.
Renewal Cost
Enter the amount to be paid if an organization wants to renew a contract.
Cost Center
Enter the cost center code.
Click the General tab and enter information in fields as shown in the following table.
Field
Description
Company
Enter the name of the company to which this contract applies.
Organization
Enter the name of the organization to which this contract applies.
Department
Enter the department to which this contract applies.
Customer ID
Enter a unique customer ID for this contract.
Supplier Name
Enter the name of the supplier for the contract.
Supplier Organization
Enter the name of the supplier's organization.
Supplier Group
Enter the name of the supplier's group.
Supplier Phone
Enter the supplier's phone number.
Attachment
Attach a document covering the terms and conditions of this contract agreement.
- To attach a document, right-click in the field and select Add.
- Go to the appropriate folder and select the appropriate document file.
- Click Open.
- Save the contract.