Information
This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Creating contracts


Perform the following steps to create a contract.

Related topics


To create a contract

  1. Log on to the Service Level Management Console.
  2. On the navigation pane, click Contracts to open the Contracts Console.
  3. Click Create to open the Contract Information form.
  4. Enter information in the fields as shown in the following table.

    Field

    Description

    Name

    Enter a name for the contract.

    Contract ID

    Enter a unique alpha numeric value for the contract.

    Status

    Select a status for the contract. Status can be set to Current, Pending Renewal, and Expired.

    Type

    Select the duration of the contract from the list.

    Description

    Enter a description about this contract.

    Terms

    Enter the terms and conditions of the contract.

    Expiration Date

    Open the calendar and select a date when the contract expires.

    Notification Date

    Open the calendar and select the date when the person or group responsible for the contract will be notified about the contract's expiration.

    Start Date

    Open the calendar and enter a start date for the contract.

    Notification Group

    Enter the support group name that must be notified when the contract is about to expire.


    Notification Contact

    Enter the name of the person who must be notified when the contract is about to expire.


    Accounting Code

    Enter the accounting code for this contract agreement.

    Budget Code

    Enter the budget code for this contract agreement.

    Project Number

    Enter the project number for this contract agreement.

    Purchase Cost

    Enter the purchase cost of the contract.

    Renewal Cost

    Enter the amount to be paid if an organization wants to renew a contract.

    Cost Center

    Enter the cost center code.

    Warning

    Important

    You must have BMC Asset Management installed for notifications to be sent.

  5. Click the General tab and enter information in fields as shown in the following table.

    Field

    Description

    Company

    Enter the name of the company to which this contract applies.

    Organization

    Enter the name of the organization to which this contract applies.

    Department

    Enter the department to which this contract applies.

    Customer ID

    Enter a unique customer ID for this contract.

    Supplier Name

    Enter the name of the supplier for the contract.

    Supplier Organization

    Enter the name of the supplier's organization.

    Supplier Group

    Enter the name of the supplier's group.

    Supplier Phone

    Enter the supplier's phone number.

    Attachment

    Attach a document covering the terms and conditions of this contract agreement.

    1. To attach a document, right-click in the field and select Add.
    2. Go to the appropriate folder and select the appropriate document file.
    3. Click Open.
  6. Save the contract.

 

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BMC Service Level Management 20.02