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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Deleting agreements

When you delete an agreement, all its associations are deleted. However, the review periods, service targets, penalties, attachments, contracts, and compliance data are retained. You can access the data by looking at the appropriate form, such as the SLM:Measurement form or in reports. The status of any related data is set to Inactive.

Information relating to deleted agreements is still included in reports if the date range supplied for the report contains current calculated data.

  1. Select the service target you want to delete.
  2. Click Delete.
  3. Click Yes in the Confirm Operation dialog box.

Details are saved to a log file SLMInstallDir \Program Files\AR System\AR Server\Db\SLMDelete.log.

 

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BMC Service Level Management 20.02