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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Creating a set value action


A set value action allows you to specify what value to place in a certain field on the compliance form. This is an advanced operation.


Warning

Note

You can create one or more set value actions for your milestone, but they must involve different fields. If a Set Value action for the same field already exists, the values for the latest action overwrites those of the previous Set Value action.

The following is the Agreement screenshot from where you add milestones and actions:

set value action.png

  


To create a set value action


  1. Create your milestone.
  2. Click the Add arrow (located below the Actions table) and select Custom.
  3. Select New Set Value Action to open the Set Value Action dialog box.
  4. In the Title field, enter the name of the action.
  5. From the Field Name list, select a field from the current application form to which you want to assign a value.
  6. Specify a qualification in the Value field from the Fields and Keywords lists.
  7. Click Update List.
    The fields and keywords are added to the Field/Value list.
  8. Click OK.
    The set value action is added to the actions table.

 

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BMC Service Level Management 20.02