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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Charts on the Service Targets tab

Charts display the goal status of service targets for request-based, performance-monitoring, availability, impact, and detached service targets. Although the pie-chart does not reflect actual data on the Service Target Latest Status table and the Related Measurements table, you can view measurement data and related records by clicking on the pie-chart graphic. Results appear on the SLM:Measurement form.

Request-Based Service Targets chart for service target data

The chart shows service targets for which the LastservicetargetMeasurement field is set to Yes. Typically, these are service targets that have a status of Met or Missed.

rb svts.jpg

Performance-Monitoring Service Targets chart for service target data

The chart shows the most recent status of all performance-monitoring service targets based on the filtering criteria.

pm svts.jpg

Availability and Impact Service Targets chart for service target data

The chart shows a summary of the most recent status calculations for all the availability service targets based on the filtering criteria.

avail svts.jpg

 

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BMC Service Level Management 20.02