Charts on the SLM Trends tab

Compliance Status chart for SLM trends

The Compliance Status chart shows the historical compliance status for the agreement selected in the Summary of Agreements and Related Contracts table. The dotted line shows the compliance target percentage for the agreement. The solid line shows the compliance status for the agreement. 

The compliance calculations are processed for each review period defined for the selected agreement. The default date range is six months from the current date and time; the Start Date and End Date fields are updated when the SLM Trends tab appears for the first time. Entering a Start Date and End Date confines the measurements shown to those processed within these dates.

Impact Costs and Penalties/Rewards chart for SLM trends

The Impact Costs and Penalties/Rewards chart displays a historical view of the costs incurred if an agreement was breached, and the rewards for meeting or exceeding the agreement. It also shows the costs associated with missed service target goals for all related service targets. The costs, penalties, and rewards apply to the agreement selected in the Summary of Agreements and Related Contracts table. 

One line in the chart shows the total impact costs when the service targets related to the agreement miss their goals. The other line shows the penalties or rewards for the agreement. A positive value indicates a reward for meeting or exceeding the goals, and a negative value indicates a penalty for breaching the agreement.

The default date range is six months from the current date and time; the Start Date and End Date fields are updated when the SLM Trends tab appears for the first time. Entering a Start Date and End Date confines the measurements shown to those processed within these dates.