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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Accessing dashboards

You can access the BMC SLM dashboards by using the following URLs:

Dashboard

Link

Service Level Manager Dashboard

http://<midTierServer:port>/arsys/forms/<ARServer>/SLMDashboardSLMgr

SLM Customer Dashboard

http://<midTierServer:port>/arsys/forms/<ARServer>/SLM:Dashboard_Customer

Related topics

Using-the-SLM-Console

Using-dashboards

  • midTierServer is the name of the BMC Remedy Mid Tier server, specified in the format serverName.company.com.
  • port is an optional port number; include this only if the web server is not on the default port of 80.
  • ARServer is the BMC Remedy AR System server on which BMC Service Level Management (BMC SLM) is installed. If you are using a load balancer, you can use the BMC Remedy AR System load balancer server name instead of ARServer, provided this server is configured for the mid tier using the BMC Remedy Mid Tier Configuration Tool.

Alternatively, you can also open the Service Level Management Console and click the Dashboards tab.

 

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BMC Service Level Management 20.02