Information
This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Working with the IT Home Page


The IT Home Page provides a single point of access to one or multiple applications, based on your permissions. You can perform the basic functions shown in the following table.

For more information, see IT-Home-page in the Remedy ITSM online documentation.

Navigating the IT Home Page

Function

Steps

Reopening the IT Home page

Click the Home link in the upper left part of your web browser to open the Home Page in a new window.

Important: If you close the IT Home Page, you can reopen it without logging on again.

Returning to the Service Level Management Console

To return to the Service Level Management Console, on the IT Home Page menu bar select Window > Service Level Management.

Important: You can select this option only if you previously opened the console and did not close it.

Logging out of the Service Level Management Console

Click Logout.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Service Level Management 20.02