This documentation supports the 20.02 version of BMC Service Level Management.To view an earlier version, select the version from the Product version menu.
Introducing the Service Level Management Console
The Service Level Management Console is the starting point in the application. You can use this console to perform all BMC Service Level Management (BMC SLM) tasks, which include creating, modifying, and deleting agreements and service targets, generating reports, creating contracts, and using the dashboards. Before you start using BMC SLM, familiarize yourself with the Service Level Management Console and basic navigation functions.