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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Process flows for BMC SLM

The following topics describe the process flows that are implemented in BMC Service Level Management (BMC SLM). The process flows are based on IT Infrastructure Library (ITIL) recommendations, which are supported by BMC applications.


 

 

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BMC Service Level Management 20.02