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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Viewing service targets related to a release request

You can view service targets that have been attached to release requests. This allows you to see whether the service target has been met, missed, or is in a warning state. The icon shows the worst-case status.

To view service targets related to a release request

  1. Log on to the Release Management Module and open the relevant release request.
     The BMC Service Level Management (BMC SLM) Status is displayed on the Release Request form in Modify mode.
  2. Depending on the BMC SLM Status, click Details or the icon to display the SLM:IntegrationDialog form.
     The colors on the status gauge on the SLM:IntegrationDialog form show the current status of the selected service targets.

For more information on the status gauge icons, see Understanding-the-BMC-SLM-status-icons.
 For information on the SLM:IntegrationDialog form, see Understanding the SLM-IntegrationDialog form.

 

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BMC Service Level Management 20.02