This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Understanding the BMC SLM status icons

In BMC Service Level Management (BMC SLM), the following icons appear as you are viewing the status of service targets.

Icon

Description

StatNotAttach.gif

  • Status: Not Attached
  • No service target is attached to the incident.

StatAttach.gif

  • Status: OK
  • Green: The service targets are in process and within the goal set for completion.

StatWarn.gif

  • Status: Warning
  • Yellow: At least one service target is at risk.

StatBreach.gif

  • Status: Breached
  • Red: At least one service target did not meet its goal.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*