Skip to Content
Information
This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Qualification builder forms

When you create service targets for Requester Console, BMC Service Request Management, Remedy Service Desk: Incident Management, Remedy Change Management, Release Management, and Remedy Asset Management, you use the following qualification builder forms for the application to which you are going to relate the service targets:

  • Requester Console—SRM:SLMSRM:Qualbuilder
  • BMC Service Request Management—WOI:WOISLM:Qualbuilder
  • BMC Service Desk: Incident Management—SLM:HPDSLM:Qualbuilder
  • BMC Change Management—SLM:CHGSLM:Qualbuilder
  • Release Management—SLM:RMSSLM:Qualbuilder
  • BMC Asset Management—SLM:ASTSLM:Qualbuilder

These forms are installed with the integration installations, and appear when you define the terms and conditions for the service target.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Service Level Management 20.02