This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Using BMC SLM with BMC Remedy ITSM applications

You can use BMC Service Level Management (BMC SLM) with other applications in the Remedy ITSM suite. If any of the Remedy ITSM applications are installed with BMC SLM, BMC SLM is automatically configured to work with that application. BMC SLM is also registered in the CMDB Federation; if BMC SLM is installed with other Remedy ITSM applications, you can view configuration items (CIs) with the CI Relationship Viewer.

The following video explains the overview of BMC Service Level Management.

icon-play.png https://youtu.be/ycMt6SKrCNU

The following video explains how to create a service target.

icon-play.pnghttps://youtu.be/R9v5oLzwadc



 

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