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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

BMC Remedy Action Request System integrations

Warning

Starting with version 9.1.04, BMC will no longer provide support for the SLM Collector and all BMC provided integrations making use of the SLM Collector that are listed below:

  • BMC Performance Manager Portal
  • BMC ProactiveNet Performance Manager
  • BMC Real End User Experience Monitoring
  • BMC Transaction Management Application Response Time
  • BMC Transaction Management Real Experience Monitor


The BMC Remedy AR System integrations allow BMC Service Level Management (BMC SLM) to communicate and share data with the following applications:

  • BMC Asset Management
  • BMC Change Management and Release Management
  • BMC Service Desk: Incident Management
  • BMC Service Request Management

 

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BMC Service Level Management 20.02