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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

BMC SLM rule actions

Actions are somewhat different from other associations to a rule because a sequence of actions can be associated to one rule. The action forms are designed so all actions are derived from the SLM:Rule Action base action form. The main actions supported are:

  • Set Value Action
    • Set Value
    • Set Fields
    • Push Field
  • Alert Action
  • Run Process Action

An action of type Action Sequence is used internally to form a list of actions in a sequence (a set of milestone actions). The Alert action is implemented internally as a Push Field action that pushes the alert data in the SLM:RuleActionNotifier back-end form, which in response sends an alert or email.

The following image shows the relationships of Rule Actions.

Rule Actions entity relationships.gif


 

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BMC Service Level Management 20.02