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Information
This documentation supports the 20.02 version of BMC Service Level Management.To view an earlier version, select the version from the Product version menu.
Customizing BMC SLM
BMC Service Level Management (BMC SLM) is configurable. You might have unique needs that require you to customize the application.
This section describes how to adhere to BMC recommendations when customizing BMC SLM. Using these recommendations enables seamless upgrades and ongoing maintenance of BMC SLM. To use the BMC Remedy AR System Overlays feature to customize BMC SLM, see Customizing-BMC-SLM-using-overlays.
