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Information
This documentation supports the 20.02 version of BMC Service Level Management.To view an earlier version, select the version from the Product version menu.
Configuration prerequisites for BMC SLM
Before you configure BMC Service Level Management (BMC SLM), verify that the following configuration prerequisites are met:
You must have a BMC Remedy AR System write license (either fixed or floating ) and an application license to create or modify entries in the Application Administration Console.
You must be a member of the Administrator group in the User form with change access to BMC Remedy AR System User and Group forms.
You must have basic knowledge of BMC Remedy AR System administration tasks.
