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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Configuring templates for measurement criteria

The following steps describe how to configure templates for measurement criteria.

Related topics

Administering
Working-with-templates

To configure templates for measurement criteria

  1. From the Application Administration Console, choose Service Level Management > Configure Application Settings > Templates.
  2. Click Open to display Configure Templates form.
  3. Select Show Templates For Measurement Criteria.
  4. Click Create.

  5. In the Measurement Criteria Template dialog box, enter the name of the template you want to create in the Name field.

    Warning

    Important

    When you create an SVT by using a locale other than English, ensure that you do not use the localized Measurement Criteria Template.

  6. Enter a description of the template in the Description field.
  7. Select the application it applies to.
  8. Select the Measurement Type from the menu.
       You can select from Request-Based or Availability.
  9. Define when the measurement criteria starts in the Start When field.
  10. Define when the measurement criteria stops in the Stop When field.
  11. Define exclusions for the measurement criteria in the Exclude field.
  12. Click OK to add the template.

 

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BMC Service Level Management 20.02