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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Configuring templates for goal and cost schedule

The following steps describe how to configure templates for goal and cost schedule.

To configure templates for goal and cost schedule

  1. From the Application Administration Console, choose Service Level Management > Configure Application Settings > Templates.
  2. Click Open to display the Configure Templates form.
  3. Select Show Templates For Goal and Cost Schedule.
  4. Click Create.
  5. In the Configure Goal and Cost Schedule Template dialog box, enter the name of the template you want to create in the Name field.
  6. From the Goal Type menu, select which type you want to create.
     You can select from Request-Based, Availability, CI Outage, Performance-Monitoring, or Service Impact Manager.

  7. From the View menu, select what you want to view.
     You can select from All, Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Default. 

    Warning

    Note

    A Default entry is required for a complete schedule.

  8. Click Save to add the template.

 

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BMC Service Level Management 20.02