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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Configuring templates for conditions

The following steps describe how to configure templates for conditions.

Related topics

Administering
Working-with-templates

To configure templates for conditions

  1. From the Application Administration Console, choose Service Level Management > Configure Application Settings > Templates.
  2. Click Open to display the Configure Templates form.
  3. Select Show Templates For Condition.
  4. Click Create.
  5. In the Condition Template dialog box, enter the name of the template you want to create in the Name field.
  6. Enter a description of the template in the Description field.
  7. Select the application it applies to in the Applies To menu.
  8. Click Define to define the conditions for the template.
     A condition is a predefined qualification that is used in request-based service targets for terms and conditions or measurement criteria.
  9. Click OK to add the new template.

 

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BMC Service Level Management 20.02