Minor changes are by default collapsed in the page history.
No changes
The page does not exist yet.
Failed to load changes
Version by on
Leave Collaboration
Are you sure you want to leave the realtime collaboration and continue editing alone? The changes you save while editing alone will lead to merge conflicts with the changes auto-saved by the realtime editing session.
Information
This documentation supports the 20.02 version of BMC Service Level Management.To view an earlier version, select the version from the Product version menu.
Working with business time segments and entities
As an administrator, you can define the hours that represent when a service is available or not available on workdays and holidays. You can indicate these hours in a service target so that metrics and milestones are ignored and not included in the performance measurements. Business schedules can apply to one specific time period or a recurring event.
