Configuring the labels used in BMC Helix Digital Workplace

Before you begin

Specify the value for other supported locales only after you have specified the value for English.

To change the appointment description

1. Log in to the Admin console.
2. Select Configuration > Label Customizations.
3. Click the Appointments tab.
4. In the Description/Instructions locale field, select the locale for which you want to change the default text.
5. In the Description/Instructions field, enter the instructions for your users.
6. Click Save.

Following is an example of updated instructions in the Description field:

To change a catalog section label

1. Log in to the Admin console.
2. Select Configuration > Label Customizations.
3. Click the Catalog tab.
4. From the Select locale list, select the locale for which you want to change the labels.
5. If you have a BMC Helix Digital Workplace Advanced license, to change the Appointment label, enter a new name in the Appointment field.
6. To change the Contact IT label, enter a new name in the Contact IT button field.
7. To change the Browse Categories label, enter a new name in the Category name field.
8. Click Save.

Following is an example of the customized Appointment label:

To change the global search labels

1. Log in to the Admin console.
2. Select Configuration > Label Customizations.
3. Click the Global search tab.
4. From the Select locale list, select the locale for which you want to apply the changes.

5. To change the default text displayed for the global search, in the Placeholder field, enter new text.

   Important

   You can also add name variables in the Placeholder field. End users can see the variable values. Add the name variable within curly braces. You can use the following variables: {first name}, {last name}, {full name}, and {user id}. You can add more than one variable.

6. To change the names of the global search filters, in the Results filter tabs section, enter new values for the following fields:
   • Filter name for Catalog items
   • Filter name for Knowledge articles
7. Click Save.

 Following is an example of the customized text in the global search field:

To change the My Activity section labels

1. Log in to the Admin console.
2. Select Configuration > Label Customizations.
3. Click the My Activity tab.
4. From the Select locale list, select the locale for which you want to change the labels.
5. To change the My Activity label, enter a new name in the My Activity Tab Name field.
6. To change the Active events label, enter a new name in the Active events field.
7. To change the Past events label, enter a new name in the Past events field.
8. To change the Filtered active events label, enter a new name in the Filtered active events field.
9. To change the Filtered past events label, enter a new name in the Filtered past events field.
10. Click Save.

Following is an example of a customized My Activity label:

To change the label of the My Stuff tab

This option only applies to aBMC Helix Digital Workplace Advanced license.

1. Log in to the Admin console.
2. Select Configuration > Label Customizations.
3. Click the My Stuff tab.
4. From the My Stuff Tab Name locale field, select the locale for which you want to change the label.
5. In the My Stuff Tab Name field, enter a new name.
6. Click Save.

Following is an example of the My Stuff label: