This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License-types-and-features.

Administering BMC Helix Digital Workplace


Set up BMC Helix Digital Workplace so that your organization users can leverage the product for their day-to-day activities.

To perform your administrative tasks, you use the Admin console. This console is the administration interface for managing services and knowledge articles, which enables the creation of an effective workspace where each user or user group acts within a functionality restricted to them. For example, you can adjust branding, configure what type of notifications end users will receive, or enable Google Analytics to collect metrics.

For these and other features, access the Admin console by the following URL format in a supported browser: https://serverAddress:port/dwp/admin


Overview of BMC Helix Digital Workplace administrator's actions

Refer to the following topics to learn more about administering the product: