Integrating with Microsoft SCOM

After you configure an integration with Microsoft SCOM, you can get the event, metric, and topology data from Microsoft SCOM in BMC Helix Operations Management and BMC Helix Discovery respectively, and you can process the data further in BMC Helix AIOps to derive actionable insights.

For example, the following figure shows the events received in BMC Helix Operations Management:

As a tenant administrator, perform the following steps to integrate with Microsoft SCOM.

Before you begin

1. Obtain the egress IP of your tenant by requesting BMC Support.
2. Create a firewall rule to allow traffic from the egress IP to the Microsoft SCOM host on the listening port. The default port is 1433.

To integrate with Microsoft SCOM

1. Log on to BMC Helix Portal, and click Launch on  BMC Helix Intelligent Integrations.
2. On the CONNECTORS tab, click in the SOURCES panel.

3. Click 

   Microsoft SCOM

   .

4. Specify the source connection details:

   1. Instance Name: Specify a unique instance name. 

      Recommendation

      We recommend that you specify the instance name in the following format: 

      <sourceType>_<sourceControllerServerName>{_<InstanceQualifier>}

      The instance qualifier helps you to distinguish the multiple instances configured from the same source server. For example, you can name your instances as MSSQLSERVER_PROD, MSSQLSERVER_TEST, and so on.

   2. Host and Port: Specify the Microsoft SCOM host name and port number. The default port number is 1433.
   3. User name and Password: Specify the user name and password. Ensure that the specified user can access the Microsoft SCOM REST API.
   4. Windows Authentication: Select this check box if the user name and password should be authenticated by Windows.
   5. Domain: Specify the authentication domain name if you plan to use the Windows authentication.
   6. Database Name: Specify the Microsoft SCOM database name.
   7. Instance Name: Specify the Microsoft SCOM database instance name.
   8. Connection Timeout: Specify the time, in seconds, after which no attempt should be made to establish a connection. The default value is 30 seconds.
5. Click VALIDATE AND CREATE.
   The specified connection details are validated and the corresponding source connection is created.

6. Select the source connection that you created from the Source Connection list if it is not selected already.

   Important

   The destination host connection is created and configured automatically when the source connection is created.

7. Clear the options for one or more data types for which you don't want to collect data. By default, all the options are selected.
   
   • MS SCOM Events (JDBC Pull)
   • MS SCOM Metrics (JDBC Pull)
   • MS SCOM Topology (JDBC Pull)

8. Configure the collectors for the selected data types by clicking the respective data type in the Collectors section. Specify the parameters for the selected data type, as explained in the following table:
9. Click CREATE COLLECTORS to create the required collector streams for the selected data types.
10. Configure the distributors for the selected data types by clicking the respective data type in the Distributors section. Specify the parameters for the selected data type, as explained in the following table:
    
11. Click CREATE DISTRIBUTORS to create the required distributor streams for the selected data types.
12. Click one of the following buttons:
    • SAVE STREAM: Click if you want to edit the integration details before creating the connector. After you save the stream, the connector that you just created is listed in the SOURCES panel. Move the slider to the right to start the data stream.
    • SAVE AND START STREAM: Click if you want to save the integration details and start receiving the data immediately.

           For more information about the data streams, see Starting-or-stopping-data-streams.

To validate the integration

Perform the following actions to validate the integration:

• Data streams: Ensure that the status of the data streams is up and running, indicated by moving blue and red arrows:
  
  • A moving dark blue arrow () indicates that event data is being streamed. 
  • A moving red arrow () indicates that metric data is being streamed. 
  • A moving light blue arrow () indicates that topology data is being streamed. 

• Events: From BMC Helix Operations Management, go to Monitoring > Events to ensure that you can see the events in BMC Helix Operations Management.
  For more information, see Event monitoring.

• Metrics: From BMC Helix Operations Management, go to Monitoring > Devices and perform the following steps to ensure that you can see the metrics in BMC Helix Operations Management:
  
  1. Click the links for the required device.

  2. On the Monitors tab, click the required monitor.
     You should see the metrics graph on the Performance Overview tab.
     For more information, see Viewing collected data. 

• Topology: From BMC Helix Discovery, go to Explore > Data, and then click <count> Import Records in the Miscellaneous section to ensure that you can see the CI records from the source (host) in BMC Helix Discovery. Use these records further to create a Business Service model for the source. For more information, see Creating a model.