BMC Helix AIOps 24.4
BMC Helix AIOps 24.4
BMC Helix AIOps is an AI/ML-based platform that provides real-time, 360-degree visibility of your complete IT infrastructure. It analyzes data from multiple sources, identifies patterns, predicts potential problems, and helps remediate problems before they cause service disruptions in your environment.
With generative AI and automation, BMC Helix AIOps increases service reliability, reduces the mean time to resolution (MTTR), and ensures optimal health of your IT infrastructure environment.
Learn what’s new or changed for BMC Helix AIOps, including new features, urgent issues, documentation updates, and fixes or patches.
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Related topics
Date | Summary | Reference |
|---|---|---|
November 18, 2024 | Enhancement included in this release: A new out-of-the-box service blueprint for Apache Tomcat Application Server | |
October 16, 2024 | Enhancements included in this release:
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August 16, 2024 | Enhancements included in this release:
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July 10, 2024 | Enhancements included in this release:
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Related release notes
The following links provide updates about the integrated BMC Helix AIOps products:BMC Helix Developer Tools and BMC Helix Intelligent Integrations release notesBMC Helix Operations Management release notesBMC Helix Portal release notesBMC TrueSight Operations Management release notesBMC Helix IT Service Management release notesBMC Helix Discovery release notesBMC Helix Intelligent Automation release notes
Set up users and assign permissions, configure third-party integrations, and start monitoring key performance indicators, services, and situations. | Monitoring key performance indicators and entities Get a consolidated health summary of key performance indicators and entities. Assess the service health, do root cause analysis, and discover health insights. Monitoring and investigating situations Monitor and investigate ML-based situations for faster analysis and remediation. Predicting and proactively resolving service outages Predict service outages that help in identifying and fixing issues before they happen. |
Understand roles and permissions, enable AIOps features and notifications, model service blueprints, and model services. | Remediating services and situations Run automation actions to remediate open events for services and situations. |
Product trials
 | Communities  | Knowledge Base  | Videos  | Education  |
Get a list of all the videos and a PDF version of the BMC Helix AIOps documentation. |